// < ![CDATA[ GA_googleCreateDomIframe('google_ads_div_FM_970x66_Live_expanding' ,'FM_970x66_Live_expanding'); // ]]> Social media is a great tool for research as well as customer service. Used effectively  social media can improve your profit margin. There is a flip side is that it can become a distraction when using it as a tool for for employees. Sometmes it’s tough to see [...]